Cancellation Policy for RG Clothing Online Store
Welcome to RG Clothing Online Store! We strive to provide you with high-quality products, including our popular RG Cargos, RG Hoodies, RG Shirts, RG Shorts, RG Sweatshirts, and RG Track Suits. To ensure a seamless shopping experience, we have outlined our cancellation policy below. Please read this page carefully before making a purchase.
Order Cancellation
Before Order Confirmation
- If you wish to cancel your order, please do so before it has been confirmed.
- To request a cancellation, contact us via email at support@rgclothing.store or call our customer service team.
After Order Confirmation but Before Shipment
- Orders can still be canceled if they haven’t been shipped yet.
- Please contact us immediately with your order details. Delays in requesting cancellation may result in shipment, making the order non-cancellable.
After Shipment
- Once your order is shipped, cancellations will not be allowed. However, you may refer to our Return & Refund Policy for further options.
Non-Cancellable Items
The following scenarios make an order ineligible for cancellation:
- Customized or personalized RG Cargos, RG Hoodies, RG Shirts, RG Shorts, RG Sweatshirts, or RG Track Suits.
- Items marked as “Final Sale” or part of special clearance events.
Refund Process for Canceled Orders
- For canceled orders, refunds will be initiated within 7-10 business days after approval.
- Refunds will be processed to the original payment method used during the purchase.
How to Request a Cancellation
To cancel your order, please provide the following details when contacting our support team:
- Order number
- Product name (e.g., RG Cargo or RG Hoodie)
- Reason for cancellation
Send these details via:
- Email: support@rgclothing.store
- Phone: +92 321 8902796
Important Notes
- All cancellations are subject to approval by RG Clothing Online Store.
- Orders placed during promotions, including discounts on RG Sweatshirts or RG Track Suits, may have specific terms and conditions regarding cancellations.
