Introduction
Welcome to RG Clothing Online Store! This Billing and Payment Policy outlines the terms and conditions for purchasing our premium collection, including RG Cargos, RG Hoodies, RG Shirts, RG Shorts, RG Sweatshirts, and RG Track Suits. By shopping with us, you agree to comply with this policy.
1. Accepted Payment Methods
We aim to provide a seamless shopping experience with multiple secure payment options:
- Direct Bank Transfers: Available for select regions (details provided at checkout)
- Cash on Delivery (COD): Available within specified areas for certain items.
2. Currency
All transactions on RG Clothing Online Store are processed in PKR. If you’re shopping from another country, your payment provider may apply conversion rates or additional charges.
3. Payment Security
To ensure successful processing of your order:
- Provide accurate and complete billing details.
- The billing address must match the information on your payment method.
Failure to provide accurate billing information may result in delays or cancellation of your order.
5. Order Confirmation
Once your payment is successfully processed, you will receive an email confirmation containing:
- Order summary (e.g., RG Hoodies, RG Shorts, etc.)
- Billing details
- Estimated delivery timeline
If you do not receive an email, please contact our support team immediately.
6. Taxes and Duties
- Applicable taxes will be calculated at checkout based on your shipping location.
- International orders may be subject to additional customs duties or taxes, payable by the customer upon delivery.
7. Payment Issues
If your payment is declined:
- Check your billing details for errors.
- Ensure sufficient funds are available.
- Contact your bank or payment provider for further assistance.
For unresolved issues, our customer support team is here to help.
8. Refunds and Adjustments
In case of refunds:
- Refunds will be credited to the original payment method.
- Processing time may vary based on your payment provider.
For more information, refer to our Return and Refund Policy.
